This is an English translation for your convenience. The German version is legally binding.

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Andrea Hesterberg

Rudolf-Diesel-Straße 3

40822 Mettmann

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+49 (0) 174 26 20 434

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info@hesterberg-mediation.de

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Pursuant to § 19 of the German VAT Act (Umsatzsteuergesetz), no VAT is charged (small business exemption).

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EU Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. You can find my email address above.

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copyright

The content and works published on this website are subject to German copyright law. All rights to the content of these pages, including texts, images, graphics, videos, and other materials, belong to the respective creators and are legally protected, insofar as they meet the requirements for copyright protection (see note on AI-generated content below).

• Reproduction, editing, and use: Any reproduction, editing, distribution, or other use of content beyond the scope of copyright law requires the prior written consent of the respective author or creator.

• Private use: Downloads and copies of this site are permitted exclusively for private, non-commercial use.

• Third-party content: Where content on this site was not created by the operator, third-party copyrights are respected. Such content is explicitly marked as such.

• Icons: The icons used on this website are sourced from the Wix media library and are used under the Wix terms of use.

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AI-generated images
Some of the images used on this website were created with the support of artificial intelligence. These images are clearly recognizable as AI-generated content due to their illustrative, non-photorealistic style. Under German law, such content generally does not qualify for independent copyright protection (§ 2 (2) of the German Copyright Act – Urheberrechtsgesetz); usage rights derive from the license terms of the respective AI provider.

If you become aware of a copyright infringement, please let us know. Upon becoming aware of any such infringement, the relevant content will be removed promptly.

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Privacy Policy

We take the protection of our website users' data very seriously and are committed to protecting the information you provide to us in connection with your use of our website. We further commit to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data when you access our services through your devices.

Please read this privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If, after reading and fully understanding this policy, you do not agree with our practices, you should discontinue using our services. By using our services, you acknowledge the terms of this privacy policy.

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1. How we collect data

We collect data in various situations when you use our digital assets and services:

• Data provided directly by you: for example, when you contact us via a contact form, email, or other communication channels.

• Automatically collected data: when you visit our website, we automatically collect information about your usage behavior, for example through cookies or technical logs (e.g. IP addresses, browser type, time spent on the page, etc.).

• Data from third-party providers: if you log in via a third-party provider (e.g. Facebook or Google), we also collect the data made available by that provider.

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2. What data we collect

• Non-personal data: technical information such as IP addresses, browser type, pages visited, and usage statistics.

• Personal data: name, email address, phone number, etc. If we combine personal and non-personal data, we treat the combined data as personal data.

 

3. Cookies and analytics tools

This website uses Wix Analytics, a service provided by Wix.com Ltd., for the statistical analysis of user behavior (e.g. page views, time spent on site). Processing takes place only with your consent (Art. 6(1)(a) GDPR), which you grant via the cookie banner on your first visit to the website or can withdraw at any time via the cookie settings. Wix.com Ltd. is based in Israel and the United States; data transfer takes place on the basis of EU Standard Contractual Clauses.

 

4. Why we collect your data

• To provide and operate our services.

• To improve and further develop our services.

• To respond to feedback and inquiries.

• To analyze usage behavior and improve data security.

• To send you messages, advertising, or information about our services, from which you can unsubscribe at any time.

 

5. Disclosure of your data

We may share your data with service providers who assist us in providing our services (e.g. hosting and IT providers, including Wix.com Ltd.).

In certain cases, we may also disclose your data to authorities or third parties where legally required or to investigate abuse, fraud, or other unlawful activity.

 

6. Data retention

We retain your personal data only for as long as necessary to provide our services and fulfil our legal obligations. After the retention period expires, your data is deleted or anonymized.

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7. Data security

We take all necessary measures to protect your data. Nevertheless, we cannot guarantee absolute security. Please note that using the internet inherently carries risks.

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8. Handling of minors

Our services are not directed at minors, and we do not knowingly collect personal data from individuals under the age of 16. If we become aware that we have collected personal data from a minor without our knowledge, we will delete this data promptly.

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9. Your rights

If you are resident in the EU, you have the right to:

• request information about the personal data stored about you.

• have your personal data corrected, deleted, or its processing restricted.

• object to the processing of your data.

• receive your data in a structured, commonly used, and machine-readable format.

• withdraw your consent to cookie use at any time, with effect for the future.

 

10. Changes to this privacy policy

We may update this privacy policy from time to time. The most current version is published on our website. Please check the privacy policy regularly for changes.

 

11. Contact

Andrea Hesterberg

Hesterberg Mediation & Coaching
Rudolf-Diesel-Straße 3
40822 Mettmann
Germany
info@hesterberg-mediation.de

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(Last updated: July 14, 2026)

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